What to Do After Sustaining an Injury from a Defective Product

June 27, 2022
BY: Lesnevich, Marzano-Lesnevich, O'Cathain & O'Cathain


Law Firm

When you purchase a product, whether it’s a water heater or medical device, you expect it to work properly. You probably don’t expect it to cause you harm. Unfortunately, however, many people suffer injuries from defective products every year. If a product wasn’t designed or manufactured properly, it has the potential to cause injury. Here are steps you should take after sustaining an injury from a defective product.

Keep the Product

In order to have a strong defective product claim, you need to show evidence that the faulty product existed. As such, you should keep and store the defective product that caused your injury in a safe place. If that’s not possible, at least take photos of the product. Additionally, keep the receipt to show proof of purchase.

Seek Medical Care

Your health is of the utmost importance, so seek emergency medical care as soon as possible. A doctor will perform a physical exam and may order tests to accurately diagnose your injury. Then, he or she will recommend the proper treatment. Remember to request copies of your medical records, as they will play a key role in your injury case. 

Write in a Journal

It is a good idea to write about how your injuries from a defective product have affected your life so far. For example, if you suffered burns from using a defective product and you feel chronic pain every day, jot that information down. If getting injured has affected your mental health as well, you’ll also want to write about it in your journal.

Don’t Post Online Reviews

When you have encountered a faulty product, you might think it is your duty to warn other people. However, it is not in your best interest to do this when you are pursuing a personal injury claim. Reviews can be driven by emotion, so the other side may use that against you.

Hire a Lawyer

Product liability cases can involve many complexities, so it is wise to have an experienced personal injury lawyer on your side. A lawyer can investigate your case and inform you of your legal rights. He or she can also help you gather the evidence you need to prove your case and negotiate with the insurance company.

If you’ve been injured by a defective product, contact a reputable law firm, like Brown Kiely, LLP.